Refund Policy

Refund Policy – Watches

We want you to be completely satisfied with your purchase. If you are not happy with your watch, please review our refund policy below.

Returns

• Returns are accepted within 7 days of receiving your order.

• The watch must be unused, unworn, and in original condition, including the box, straps, tags, and any accessories.

• Any signs of wear, scratches, damage, or missing items will make the product ineligible for a refund.

Non-Returnable Items

• Watches that show signs of use or damage

• Items returned without original packaging or accessories

• Products purchased on sale or promotion (unless damaged or defective)

Refunds

• Once we receive and inspect the returned watch, you will be notified of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.

• Shipping charges are non-refundable.

Exchanges

• Exchanges are only available for defective or damaged watches.

• If you receive a faulty product, contact us within 48 hours of delivery with photos or video proof.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service, as we are not responsible for lost return packages.